My track record and treasured list of clients speak for themselves.
This is what they have said:
About Business Planning and Strategy
- from the Managing Director of an instruments company, part of a large US Group.
“Richard Jackson was a very effective catalyst for identifying a new strategy for our company. From an undefined business plan and differing views amongst the international management team, he facilitated our progress through his structured strategy development process resulting in unanimous agreement and buy-in for a new direction for the company”
About Management and Team Development
- from a Senior Manager of a European Management Team in office equipment.
“Richard Jackson was fundamental in bringing together the management team from the key operational centres across Europe which involved building the relationships, improving communications between countries and training each manager with a set of business management tools to help manage both themselves and their staff in a most effective way. The result was that we now all work to a common management philosophy which is practical and works!
About Marketing and Sales Development
- from the Chairman of a UK Plc.
“Richard Jackson has completed a number of projects for me over several years and in different fields, These have included strategic reviews of market opportunities and the development of detailed marketing plans (for example in speciality chemicals), sales training both in groups and one to one (speciality chemicals and fine foods) and development of promotional plans, including web sites contents, to revitalise long established engineering businesses.
Richard has always been quick to understand a brief and effective at meeting objectives on time and on budget. He establishes good relationships with the people involved in earning their respect and support.
What you get with Richard is a tailored solution, not simply one based on a format that is the “speciality of the house”, as with so many big-name consultancies”
About Customer Care and Service
– from the Managing Director of a major scientific instrument company.
“Richard Jackson reduced the customer complaints by 50% in the first year he worked with our technical support , demonstration staff and our test and installation engineers. That alone removed and resolved many of the difficult problems that frequently appeared on my desk which allowed me to get on with managing the company”.